Setting Access IDs and Passwords

Steps for setting up Access (User) IDs and Passwords

Access ID:

  1. May be any name, word or number of your choice.
  2. Must be a minimum of six characters.
  3. Examples: rnbchk or 123456 or rnb123


  1. Passwords must consist of no less than eight (8) characters and no more than fourteen (14) characters.
  2. Passwords must contain a minimum of two (2) alpha and two (2) numeric characters.
  3. Example: jd045553 or 04jdabcd)

Contact UsIcon For: Contact

E-mail is not necessarily secure against interception. You can call us directly at (800) 788-9479 for our Wyoming locations or (800) 331-7923 during 9-5, or use our Secure Contact Form instead.

Name is required.
Email is required.
Phone is required.
Comment is required.

Lost or Stolen Cards?

If your ATM/Debit card is lost or stolen, contact us immediately at 800-554-8969 to receive immediate assistance.

Change your PIN

You can call 1-800-567-3451 to create or change your PIN from the Convenience of your phone.