Secure Banking Center

Identity Theft occurs when someone steals your personal information to establish credit, purchase items, or borrow money in your name. The number of Americans affected by identity theft will top 30 million this year. So, how can you protect yourself from identity theft and what should you do if you suspect you are a victim of identity theft?

 

We are proud to announce that we have added Premium EnFact text notifications for fraud alerts!

RNB State Bank/ Front Range State Bank has your security in mind.

Our Premium EnFact Text Notifications will notify you immediately if a suspicious transaction is detected on your card by texting your cell phone.

The text message will offer basic information about the suspected transaction. All you have to do is verify the transaction by replying “YES” or “No”. If the transaction is authorized, the system will mark the transaction as legitimate, and you can continue with your purchase by initiating another transaction. If you indicate the transaction is fraudulent by responding “NO”, you’ll receive a message with a number to call so further action can be taken.

All customers with debit cards are automatically enrolled in this service. If we have your mobile phone number on file, you don’t have to do anything. If there is suspicious activity, we’ll send a text alert right away.

If you need to update your number give us a call at (800) 788-9479.

*** RNB State Bank / Front Range State Bank partners with a third party to monitor accounts for fraudulent transactions.  You could be contacted via text message or a phone call.  The Bank does not charge for the service, but message and data rates may apply. You can opt-out of this service at any time.

Fraud Education and Awareness

The first step in protecting yourself from fraud is to arm yourself with information by learning more about the schemes and other methods that fraudsters can use to obtain your personal information. Here, we explain some of the more common scams below and provide suggestions on how to avoid them. Click on the links to learn more.

Advance Fee Schemes

Be wary of requests to pay advance fees in exchange for promises of lucrative payoffs.

Learn more

 

ATM Skimming

Watch out for devices that fraudsters attach to ATMs to obtain your personal information

Learn more

 

Prize and Lottery Scams

Be alert to “too good to be true” notifications of prize and lottery winnings.

Learn more

 

Phishing Attacks

Beware of text messages, emails, telephone calls, and recordings that request confidential data.

Learn more

 

About Identity Theft

Offenses involving identity theft are on the rise. Be aware of ways to protect yourself.

Learn more

 

Report Identity Theft

If you think you might be a victim of identity theft, report it as quickly as possible.

Learn more

 

Internet Buyer Scam

Alert – Internet Buyer Scam Notice!

Learn more

 

Protecting Yourself

Taking proactive steps to stay protected.

Learn more

 

RNBSecureID

IMPROVING YOUR PROTECTION AGAINST FRAUD, BY MAKING IT MORE DIFFICULT FOR PREDATORS TO HACK OUR SYSTEMS

  • RNBSecureID Multifactor Authentication
  • RNBSecureID is a secure multifactor log on.

Learn more

 

Contact UsIcon For: Contact

E-mail is not necessarily secure against interception. You can call us directly at (800) 788-9479 for our Wyoming locations or (800) 331-7923 during 9-5, or use our Secure Contact Form instead.

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Lost or Stolen Cards?

If your ATM/Debit card is lost or stolen, contact us immediately at 800-554-8969 to receive immediate assistance.

Change your PIN

You can call 1-800-567-3451 to create or change your PIN from the Convenience of your phone.