RNB Business Online FAQs

How do I enroll for RNB Business Online?

To enroll we ask that you please come into one of our bank locations. This is required due to the flexibility and safeguards of setting up a RNB Business Online account.

Why isn’t RNB Business Online accepting my password when I’ve used it before?

There are a few causes for this:

  1. Ensure you are entering your Access ID and Password correctly. Remember each must be a minimum of 6 characters in length and is case sensitive.

  2. If you haven’t logged in for a while, your account may have been disabled for security reasons. Call customer service at (307) 324-1100 or (800) 788-9479.

  3. Your browser setting has been changed and you are no longer accepting cookies. This system requires a temporary, session cookie to be set. Change your browser settings to accept cookies.

How many months of activity can I view?

You can view your current and previous statement information for most accounts.

How safe is online banking?

RNB Business Online counters security threats with a technology called SSL (Secure Sockets Layer). SSL is a set of rules followed by computers connected to the Internet. These rules include encryption, which guards against eavesdropping; data integrity, which assures that your communications are not tampered with during transmission; and authentication, which verifies that the party actually receiving your communication is who it claims to be.

Contact UsIcon For: Contact

E-mail is not necessarily secure against interception. You can call us directly at (800) 788-9479 for our Wyoming locations or (800) 331-7923 during 9-5, or use our Secure Contact Form instead.

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Lost or Stolen Cards?

If your ATM/Debit card is lost or stolen, contact us immediately at 800-554-8969 to receive immediate assistance.

Change your PIN

You can call 1-800-567-3451 to create or change your PIN from the Convenience of your phone.